eAssist

Lead DSO Dental Billing Success Consultant

Remote - Full Time

Lead DSO Success Consultant

Job Overview

The Lead DSO Success Consultant (LSC) leads revenue-cycle performance for assigned DSO and multi-site dental clients. This role combines hands-on dental billing expertise with team leadership, client communication, quality oversight, and financial accountability.

The LSC is responsible for keeping accounts financially healthy, identifying risks early, supporting team performance, and building strong client relationships.

Schedule: Monday–Friday, 8 AM–5 PM or 9 AM–6 PM
Location: 100% Remote

Key Responsibilities

  • Lead daily revenue-cycle workflow and priorities for assigned accounts.
  • Monitor claims, posting, denials, rejections, A/R aging, EFTs, underpayments, and collections.
  • Review KPIs, identify financial risks and trends, and partner with leadership on corrective action.
  • Conduct quality audits and ensure billing, posting, reconciliation, and reporting remain accurate and current.
  • Lead client calls and provide clear updates on performance, priorities, and action plans.
  • Coach and support team members while serving as the first point of escalation.
  • Ensure weekly and month-end deliverables, reporting, reconciliation, and invoicing are completed accurately and on time.
  • Maintain HIPAA/PHI compliance and accurate documentation.

Qualifications

  • Dental billing experience required.
  • 2+ years of dental billing experience, including claims, insurance billing, A/R, posting, denials, and revenue-cycle workflows.
  • Strong leadership, problem-solving, organization, and client communication skills.
  • Ability to analyze account performance and proactively identify financial risks.
  • Experience with DSO or multi-site dental practices is preferred.
  • Comfortable learning multiple Practice Management Software systems.
  • Denti-Cal experience is a plus.
  • Full daytime availability and ability to meet eAssist IT requirements.

Compensation & Location

$22/hour + potential monthly bonus

This is a 100% remote U.S.-based position with little to no travel. Candidates must reside within the United States. We are currently unable to hire applicants residing in Arizona, California, Massachusetts, Washington, or Washington D.C. for this position.

Who We Are

eAssist is the nation's leading dental billing company, serving more than 3,000 dental practices with expert revenue cycle management solutions. We are proud to be recognized as a 2026 Top Workplace, 2025 Great Place to Work, an Inc. 5000 fastest-growing company for eight consecutive years, and we were also recently awarded #10 of Fortune's Great Place to Work for medium-sized Health Care and Biopharma!


 
Apply: Lead DSO Dental Billing Success Consultant
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Do you have in-office experience verifying and billing CDT codes?*
This is a full-time position. Please confirm your availability to work at eAssist.*
Experience Posting Insurance Payments, including adjustments and write-offs*
Experience sending electronic claims with attachments*
Experience working Insurance Aging Report, 30/60/90+*
What Dental Specialties have you billed for?
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Within the last 3 months, have you worked for a dental office that uses the eAssist platform?
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How should one submit this scenario to the insurance company? Panos, 4BWX, and 2 PA's taken on the same date of service.*
What should you do if a claim is denied due to pending additional information?*
Fee capping is*
A patient has Delta Dental as their Primary, which covers 80%, and their Secondary is also Delta Dental and covers 80%. If the Secondary insurance makes no payment. what type of Coordination of benefits is this an example of?*
How do you determine the allowed amount if it’s not listed on the EOB?*
What are the four different types of coordination of benefits?*
A dental claim was denied because the insurance company states "missing information." What should you do FIRST?*
A patient has two dental insurance plans. Before submitting the claim, what is the MOST important piece of information to verify?*
Which of the following is MOST likely to result in an insurance claim being delayed or denied?*
What would you do if an insurance company stated they sent your office a payment for services, but the office has not received it?*
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